If you setup Microsoft Outlook on your PC or Mac recently, you may have noticed that your old emails do not come up on a search or when you scroll all the way down in your Inbox. The reason is that by default Microsoft Outlook only syncs emails from the last 2 years to save disk space. On today's tip you will learn how to sync older emails or all your emails if disk [...]
Is Protecting Your Second-Largest Corporate Cost Center And Employee Productivity Important? Why SMB's are adopting Managed Services: Approximately 7 in 10 end-user organizations today contract with a MSP for some or all of their technology needs, according to a recent survey report published by CompTIA. The CompTIA study found 46% of the current users of MSPs have reduced their annual IT expenditures by 25% or more as a result of [...]
Modernize how you do work - You want to stay productive wherever you go. You want to work faster, find exciting ways to communicate, build deeper insights, and share information using your favorite devices. Simply put, you want to have business tools that work as hard as you do. Microsoft 365: Move your business forward Microsoft 365, the fastest growing commercial product in the history of Microsoft, offers productivity without boundaries. Using the familiar [...]
With our Security Assessment tools, all you need to do is run our assessment using non-invasive data collector on your domain server. Then, our proprietary data analyzer crunches the network data and produce a baseline set of network security reports. Your IT Security Assessment will consist of the following elements: Security Risk Report: This executive-level report includes a proprietary Security Risk Score along with summary charts, graphs, and an explanation of the risks found [...]
The following is an example of a service escalation procedure that we use and tailor to meet the needs of our customers. The purposse of the procedure is to allow technical support staff with broad knowledge to identify what the problem is and identify the resources best suited to handle the problem. The service technician assigned to the ticket has an obligation to resolve the issue quickly and not "grind away" at the issue [...]
Complete and efficient data protection for any environment Companies today are switching to backup as a service (BaaS) solutions instead of setting up and maintaing their own backup and recovery infrastructure. They find it's just smart business. Here's why: Superior data protection expertise Outsource your corporate data protection to a trusted managed service provider (MSP) that has unique access to independent software vendor (ISV) trainings. They invest significant time to [...]
With a sound managed services plan in place, you and your employees will be free to focus on what's most important- your business. As a business owner, you're probably well aware of the many distractions that pose a very real threat to your efficiency and productivity. When your staff sets aside their regular duties to troubleshoot printer problems or install software upgrades, you're losing valuable time and money. With our [...]
When we perform a security assessment, we typically use third party tools to review a customers network environment and prepare a series of reports. The following is a brief overview of the reports that should be included. Security Risk Report Risk Score and chart shows the relative health of the network security, along with a summary of the number of computers with issues. This report includes outbound protocols, system control protocols, user access controls, [...]
Cyber Security is more important than ever in 2020. Per WPBF News, Arrigo Automotive Group in Palm Beach County, Florida, was hacked with ransomware on December 11,2019. This attack, which happened during one of the company's busiest months of the year, left employees and management virtually paralyzed for several days until the company could install new devices. This violation cost the local automotive company $285,000 plus the loss of business transactions during that timeframe. [...]
We challenge you to find another consulting firm in the South Florida area that would dare to make these promises: Promise #1. Business Value. We provide organizations with predictable, business-focused IT services that optimize operations, manage risk and deliver measurable business value to our customers. Promise #2. Complete Satisfaction Guarantee. If you aren't 100% satisfied, then our job is not complete. We strive for excellence and will do whatever we can to make that [...]
