Latest Articles
Sample Service Request Escalation Procedure
The following is an example of a service escalation procedure that we use and tailor to meet the needs of our customers. The purposse of the procedure is to allow technical support staff with broad knowledge to identify what the problem is and identify the resources best suited to [...]
BaaS-Backup as a Service – Uncompromised and Affordable Data Safety
Complete and efficient data protection for any environment Companies today are switching to backup as a service (BaaS) solutions instead of setting up and maintaing their own backup and recovery infrastructure. They find it's just smart business. Here's why: Superior data protection expertise Outsource your [...]
8 Things We Do Better
We challenge you to find another consulting firm in the South Florida area that would dare to make these promises: Promise #1. Business Value. We provide organizations with predictable, business-focused IT services that optimize operations, manage risk and deliver measurable business value to our customers. Promise #2. Complete Satisfaction [...]

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Strategic Partners
Daruma Tech has development staff located in the Research Park at Florida Atlantic University in Florida and at Gateway Group in India.

























