Modern consumers are increasingly choosing to shop online. This growing trend is forcing retail businesses like yours to step up to the plate and deliver complete and effortless online shopping experiences to your guests. Daruma Tech’s goal is to empower midsized retailers with the tools and ability to deliver that experience to your guests by implementing POS, omni-channel management, store operations, e-commerce, merchandising, financials, supply chain, and anything else that your business needs to move forward. Our core strategy allows you and your organization to gain more insight into your customers’ preferences, operate seamlessly, exceed shopper expectations, and build their loyalty.
Store Operations and Omni-Channel Merchandising Solutions
- Cross-channel applications enhance convenience for customers with options such as buy online/pick up in store
- One central commerce run-time tool provides full visibility and management control across all of your channels
- POS user interface customization can be completed with a simple drag-and-drop function. This allows you to enhance the customer experience while reducing training time for both new and existing employees
- Retail channel integration with e-commerce and online marketplaces opens up new opportunities for sales, consumer relations, and increased visibility
E-Commerce Solutions
- Fully customizable and integrated online storefronts provide content management solutions with industry-standard tools
- Specialized search-based technology creates a better online experience for customers, including managed content, authored content, catalogs, and other content targeted to their interests
Customer Care and Social Commerce Solutions
- Analyze data to identify trends and better customize services
- Implement specials, sales, promotions, discounts, and coupons via social media
- Utilize shared document access to compile a comprehensive customer relationship history, from the first inquiry through the final transaction
Omni-Channel Order Management and Logistics Solutions
- Accept, process, and track standard and customized orders
- Manage inventory transfers with a customizable view
Portfolio
York and White
- Description: York and White sells personalized gifts and favors for special events such as weddings
- Technologies: AspDotNetStoreFront
Bellacroft
- Description: “At Bellacroft, we strive to serve as a one-stop source for the wide range of amenities a modern mom demands. For baby, you’ll find designer diaper bags, contemporary nursery furniture, nursing accessories, interactive toys, and more”
- Technologies: AspDotNetStoreFront