Customer Relationship Management (CRM)

/Customer Relationship Management (CRM)
Customer Relationship Management (CRM) 2016-11-18T23:02:52+00:00

Microsoft Dynamics CRM

dynamics-crm-cortana-logo_350Growing companies are increasingly turning to Microsoft Dynamics CRM because of its wide range of capacities for customer tracking and contact and its natural integration with familiar Microsoft programs such as Outlook. The recently updated Microsoft Dynamics CRM now includes powerful tools for customer engagement such as social media interfaces, scalable e-mail capabilities, and a new, optional social –listening capacity that gives you and your sales team the power to monitor the latest social-media buzz about your products, brands, and competitors.

Adapting such a powerful tool in your business doesn’t have to be stressful or intimidating. With a team of technical and marketing experts at your side through the entire process, you’ll be up and running in no time – and will quickly start reaping the benefits of a CRM platform custom configured to suit the unique needs and culture of your of your company. Imagine how far you can go with all this at your fingertips:

  • Instant, up-to-date customer information – everything from past sales and business interactions to social media behavior and interests.
  • Easy-to-use search functions giving you the power to identify members of key customer groups by any feature you choose – location, demographics, or shopping preferences.
  • Custom-designed extensions to ensure seamless compatibility with your other applications and databases, including your direct-mail, e-mail, and accounting programs.

Envision your business with instant access to all the customer data you need, and think of the increased productivity and marketing power you’ll have at your disposal – then make that vision a reality.

Salesforce CRM

salesforce_logo_detail_350The Salesforce CRM is popular with businesses in a range of industries for good reason – it integrates seamlessly with common workplace applications you already use (such as Gmail and QuickBooks) and allows users to create shortcuts for tasks they do frequently. It also gives you real-time updates on customer and sales activity across your business, and gives your sales professionals detailed, up-to-the-minute profiles of each of their customers, including detailed records of all their interactions together.

And because the Salesforce platform is cloud-based, there’s no time-consuming installation on your part and no worries about reliability or local accessibility – all authorized team members can tap into your Salesforce CRM, anywhere and anytime.

Of course, the time and investment needed to adapt to such a powerful tool can seem intimidating – but it doesn’t have to be. With a team of technical and marketing experts showing you the way, you and your team will be up and running – and seeing results in your sales – more quickly and seamlessly than you thought possible. Envision the growth you can achieve with all this at your disposal:

  • The power to easily identify and reach out to target customer groups through custom searches (by location, demographics, or other relevant categories).
  • Custom extensions to allow even easier information transfer between the Salesforce platform and your other databases and applications, such as your accounting and mailing-list programs.
  • Powerful gains in efficiency and productivity across your sales network – no more wasted time sorting through contact lists, tracking misplaced customer information, or chasing outdated leads.

Just imagine how far you want to take your business and your sales – and get there a lot sooner.